Call for Proposals: Research Online Settlement Information Delivery

We’re seeking a skilled research consultant to conduct an environmental scan exploring the existing knowledge of how digital tools and platforms are being used to share settlement information in Canada.

At Refugee 613, we know the way newcomers and service providers access settlement information is ever-changing. The digital tools and spaces we use to connect rarely stay the same, and the online communities we frequent are constantly reshaping themselves. 

Through the Newcomer Info Hub Project, we create settlement information designed to both seamlessly fit in and stand out in these online spaces. You’ll explore how digital information delivery is evolving nationally, so Refugee 613 and other organizations supporting newcomers can better understand current trends, emerging needs, and innovative practices.

Read the project highlights below or click here to access the Call for Proposals document with the details you need to apply.

📅 Application Deadline: September 22, 2025 at 4 pm EST
📈 Project Timeline: Final report to be completed by February 28, 2026
💵 Total Budget: Proposals must not exceed CAD 25,000 plus 13% HST

Project Highlights: 

• Explore the digital communities supporting settlement information delivery with the Newcomer Info Hub team and a newly formed National Advisory Table of newcomer-serving organizations across Canada.

• Conduct a literature review, deploy a national survey and interview both newcomers and the professionals supporting them.

• Synthesize qualitative and quantitative data to create a report recapping the current trends in settlement information sharing. Make recommendations for how organizations can best reach newcomers.

• Work with Refugee 613 to develop plain-language research briefs highlighting key findings and data points to support sector-wide learning across Canada.

• Applicants should have strong experience researching challenges related to digital inclusion and equity, with advanced skills in both quantitative and qualitative research methods.